1-Year Warranty
Every Roamly product is covered by a 1-year warranty against manufacturing defects — including faulty stitching, hardware failure, or material defects under normal use.
What's Covered
Structural or material faults not caused by misuse, accidental damage, or normal wear and tear.
How to Make a Claim
Contact us at [support email] with your order number, a description of the issue, and photos or video showing the fault. We'll assess your claim within 3 business days and arrange a replacement, repair, or refund as appropriate.
What's Not Covered
Normal wear and tear, damage from misuse or improper installation, and cosmetic changes that don't affect function.